POST: RECEPTIONIST (X3 POSTS)

POST 39/12 : RECEPTIONIST (X3 POSTS) (Contract – 12 Months)
SALARY : R173 703 per annum (Level 05)
CENTRE : Thekwini TVET College Central Office Ref No: REC 01/10/2019
Cato Manor Ref No: REC 02/10/2019
Asherville Ref No: REC 03/10/2019

REQUIREMENTS : Matric certificate or equivalent. Recognised tertiary qualification in Public Relations/ Public Administration/Public Management/Office Administration (REQV 13). Basic computer skills, specifically MS Word and MS Excel. Telephone etiquette. Excellent communication skills (written & verbal) and ability to communicate at all levels in the organization. Ability to build positive relationships with high level of interpersonal skills. Excellent talent to interact with people in a positive and courteous manner. Multi-tasking capability without compromising on quality. Dependable and punctual. Three (3) years’ front office experience is recommended. Ability to communicate in English and isiZulu is recommended.

DUTIES : Answer incoming telephone calls, determine the purpose of callers, and forward calls to appropriate personnel and departments. Greet visitors/guests (internal & external) professionally, and determine their nature and purpose of visit. Direct visitors/guests (internal & external) to appropriate destination. Monitor visitors’ access. Collect, sort, distribute correspondence, messages and courier deliveries. Schedule appointments, maintaining and updating calendars. Create memos, reports and other documents as and when requested. Take and resolve complaints from clients. Handling enquiries, dissemination of College information to callers and visitors.

ENQUIRIES : Mr Enock Mahlasela, Tel No: (031) 250 8232

APPLICATIONS : Deliver or post to Thekwini TVET College, Human Resources Management & Development Department, Central Office, 262 D’Aintree Avenue, Asherville or P/Bag X06, Dormerton, Durban.

NOTE : Applications must be submitted on the prescribed Z83 (obtainable from any Public Service Department or on the internet at (www.gov.za/document), which must be completed in full, originally signed and dated by the applicant. NB: All parts of the Z83 form must be filled in full, including sections where the form states that “please ignore if you have attached a CV with these details”. Applications must be accompanied by a covering letter clearly indicating experience in the post applying for, a comprehensive Curriculum Vitae and Certified Copies of Qualifications and Academic Record indicating subject/s relevant to the post applying for, Identity Document, and Drivers Licence (where applicable).

NB: All document certification dates must be within three months of the application date. A certified copy of the SAQA certificate of verification of qualifications must be attached for all foreign qualifications. For foreign applications, certified copies of the Work Permit and Passport must be included. The specific reference number of the post applied for must be quoted A separate application must be submitted for each post applying for. NB: All applications to include all required documentation as listed above. Incomplete applications will not be considered. The employment decision shall be informed by the Employment Equity Plan of the College. The College reserves the right not to make an appointment in these positions. Correspondence will be limited to short-listed candidates only. All successful candidates will be subjected to qualifications verification before appointment. Applicants who have not been contacted within eight weeks of the closing date of advertisement should accept that their applications were unsuccessful.

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